A call center agent was robbed at Guadalupe bridge and shot in the forehead on February 3, 2017. The victim immediately died at the crime scene where police visibility was reportedly zero.
The 24-year-old victim identified as Eleanor Gonzales was purportedly on her way to work when an unidentified man approached her at Guadalupe bridge. The suspect forcibly took her shoulder bag that contains her wallet and mobile phone.
Eleanor tried her best to protect her belongings and attempted to fight back the snatcher. Her bravery, however, caused her life. The man pulled a gun then shot her in the forehead resulting to a critical and fatal wound.
A concerned citizen near the crime scene rushed the call center quality assurance specialist to Mandaluyong City Medical Center at around 4:50a.m. Eleanor Gonzales died late afternoon of the same day.
Eleanor Gonzales, a loving daughter who wished to provide all financial needs of her family in the province.
According to the police investigator who is handling the case, Eleanor tried to resist the robbery because her bag contained a borrowed phone. In a separate interview, the mother of the victim said the poor call center employee had to borrow a cellular phone for constant communication to them in the province. More importantly, the hardworking call center agent could not afford to buy a new mobile device because she was saving all her money for her parents in Zamboanga City.
Upon further research, the call center employee had to render overtime to earn additional income. In fact, her shift was actually 7a.m. but she reported to work two hours earlier so she could send more money to her family in Zamboanga.
In the report published by PDI news, Eleanor was also in the hope of purchasing a small descent house for her parents. This dream could no longer materialize since the daughter of Ma. Erlinda Gonzales met the tragic incident last week.
The family members of Gonzales are open to kind donations to aid the burial expenses.
We express our condolences to the family and relatives of Eleanor Gonzales. We hope that justice will be served the earliest possible.